REFUND POLICY

How — and when — your money comes back after an approved return.

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The Refund Timeline

1. Return approved and received — your machine arrives back at the warehouse.

2. Inspection — we confirm the equipment's condition.

3. Refund issued — to your original payment method.

4. It posts — typically within 5–10 business days of inspection, depending on your bank or card provider.

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The Fine Print

• No restocking fee on approved returns.

• Expedited shipping upgrades are non-refundable once an order has shipped.

• If a returned item arrives outside its original condition, a partial refund may apply.

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Last updated: September 8, 2026

Questions about a refund in progress? Call (720) 504-3328 or email info@solidgearssupply.com with your order number.

Solid Gears Supply · 43260 Co Rd 21, Elizabeth, CO 80107, USA